We hereby confirm that:
- the branches have been closed since Monday 16 March until further notice
- the reception desk and counters at the Bâloise Luxembourg headquarter will also remain closed during this period
However, we remain operational and continue to support our customers and partners, as the management has implemented a teleworking organization to ensure customer service. This organization will be able to contact its usual intermediaries or the Head Office via telephone and digital channels. In spite of all the efforts made, it is nevertheless possible that the processing of your requests may be less rapid than usual; we thank you in advance for your understanding.