Your complaint by post
Send your complaint to the following address: :
Bâloise Assurances Luxembourg
23, rue du Puits Romain - Bourmicht
Your complaint online
Leave your complaint here !
We will get back to you as quickly as possible.
If there is no response within ninety (90) days, or if the Company’s response is unsatisfactory, you may refer your complaint to:
- the Commissariat aux Assurances (the Luxembourg Insurance Commissioner, who is the prudential supervisory body empowered to process requests for the out-of-court resolution of complaints) by following the steps which appear on its site: (http://www.caa.lu/fr/consommateurs/resolution-extrajudiciaire-des-litiges);
- In addition, you can also appeal to the Luxembourg Insurance Ombudsman:
ACA - c/o Médiateur en Assurance
B.P. 448 L-2014 Luxembourg
Fax : (+352) 44 02 89
Email : email@example.com